News

ENDICOTT, N.Y. - For Visions Federal Credit Union, exceptional member service is the name of the game and high-tech service delivery is firmly stamped on the top line of the playbook. So when the $1.6 billion, 20-branch office credit union heard about Lobby Tracking, its interest was piqued. Lobby TrackingT...

MIRAMAR, Fla. - A little thing like being able to download account history into Quicken or Microsoft Money is a very big thing to credit unions, especially those making the move into business services. That includes Tropical Financial Credit Union, which depends on connectivity with personal finance management (PFM) software...

FRISCO, Texas - Every quarter credit unions labor over preparing their 5300 Call Report for NCUA. Credit union data processor IntegraSys, a Fiserv subsidiary, believes it has found a way to make that process more efficient. The processor has launched its 5300 Call Report Assistant, a standalone product that is...

WEST JORDAN, Utah - Management at Mountain America Credit Union is promoting workplace morale with a bit of technology and by being "active" listeners. Mountain America (www.mtnamerica.org) is using the Active Listening system from Allegiance Technologies, a Web-based application that lets the credit union collect feedback anonymously from its approximately...

BASEL, Switzerland - The Basel Accords have brought the Bank of International Settlements (BIS) to the attention of United States credit unions. Credit unions in 100 countries are affected. The World Council of Credit Unions worked with BIS to make sure credit union interests were relayed during the writing of...

Turn to pages 22-25 for the latest mortgage news including one CU's use of a mortgage retail store to gain market share.

CUNA, NAFCU and a group of large CUs gear kicked the ad efforts into high gear last week in an attempt to battle bankers' push to tax credit unions. See page 4.

WASHINGTON - Federal law enforcement Oct. 27 announced the formation of a task force to investigate and prosecute mortgage fraud. The task force will include representatives of the U.S. attorney's office, the FBI, the IRS, the U.S. Postal Service and other agencies. Officials said forming the task force will allow...