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CUs Talk About Retail Branch Lessons Learned
By Myriam DiGiovanniWEST PALM BEACH, Fla. - The roped off "cattle" queues and traditional teller lines have been eclipsed by Internet Cafs, conversation areas, and greeters as credit unions take a page from retailers. Yes the environment is warmer, more inviting and often state-of-the-art but is it worth the investment years later?...
