News

WASHINGTON - Build it and they will come. Build it poorly and they won't come back. That's one message from consumers who participated in a Callahan & Associates Survey Consortium about their experience in using online loan applications. The online survey of 14,154 members of 15 credit unions found that...

VANCOUVER, B.C.-Right now, more than 35 million Americans are over 65 and control $10.7 trillion in retirement assets. Credit unions can take some of that for their own, ISYS Director of Resource Development Michael J. O'Brien told participants in NAFCU's 37th Annual Conference & Exhibition. If that sounds like a...

SALT LAKE CITY - SunCorp President/CEO Eric Kenealy said SunCorp has taken a giant step forward with image exchange- that is transmitting check deposit images from a credit union to the corporate. "While other providers are talking about providing branch image capture, SunCorp is doing it," said Kenealy. The new...

VANCOUVER, B.C. - With the economy on an upswing, credit unions need to up their recruitment and retention efforts more than ever-not just for their front line but also management positions. "During the recession, jobs were tight, and employees were content to stay with their employer. An improving economy will...

PASADENA, Calif. - Wescom Credit Union is relying on a sophisticated content management platform to help better perform that most elemental of credit union tasks: communicate effectively with members. The $2.6 billion CU is using FileNet Enterprise Content Management (ECM) to manage the approximately 3,100 surveys Wescom sends out each...

VANCOUVER, B.C.-NAFCU President and CEO Fred Becker told attendees of NAFCU's 37th Annual Conference & Exhibition that banks should stop whining about credit unions' advantages and step up to the plate, but, at the same time, credit unions need to toot their own horns more. Banks constantly complain that credit...