Marketing

Annual American Customer Satisfaction Index also showed drop in 2010 before bouncing back to record high in 2011.

Indiana credit union said it reached goal of a million dollars in re-financing interest savings in 2012 on Dec. 6.

Chatter Yak! is making it easier to run worry-free contests, sweepstakes via social media channels like Facebook and Twitter.

Illinois, Indiana, Michigan credit unions score high in report to Congress from CFPB.

South Carolina credit union promises to forgive newly written auto loans if Mayan Calendar prediction is true.

Insurers believe risk exposure growing as more small- and medium-size companies use social media.