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Expert Opinion
Keeping Your Loans at Home: Servicing Retention Boosts Income & Member Satisfaction
By Susan GrahamRetaining servicing in-house improves the member experience while generating servicing fee and other income.
CU Times compiles our exclusive data sets in combination with information received from NCUA and other federal agencies to give a clear view of lending trends involving credit unions (i.e. mortgage, auto loans, HELOCs, student loans).
Retaining servicing in-house improves the member experience while generating servicing fee and other income.