Expert Opinion

Consider how your CU might create new member benefits and more sustainable growth through a proactive M&A strategy in 2021.

CU leaders may look to data, aligned with strategy, to guide the decision-making and final outcomes of a merger.

What type of recovery will we experience? V, U, W or K? It isn't quite clear yet.

If your CU is not prepared with a CEO succession plan, the transition will not go smoothly and it could take years for the CU to recover.

Robo-advisors can help CUs compete with the third parties that have been taking members and assets away from them.

CUs must prioritize digital member journeys and use technology to meet the needs of members who exist in a digital-first world.