FinTech

SRM’s Mark Sievewright says it’s vital that credit unions determine their AI-related strategies and policies this year.

The partnership modernizes debt repayment and collections for credit unions.

AI is expected to “shift from hype to an actionable tactic for credit unions to enhance member service and boost efficiencies."

Establishing strong and clear processes for technology change management is crucial.

The effects of the recent rate cuts may take time to materialize, but the groundwork laid now will determine who stays ahead.

Credit unions must adopt cutting-edge technologies like AI and modern payment systems to stay competitive in the digital-first era.