Credit Union Management

An estimated four million Navy Federal members are improperly assessed an International Service Fee for debit card purchases.

Only 11% of the workforce in the U.S. worked remotely in 2023.

Most of the $5.8 million loss occurred during the fourth quarter.

Employee well-being, inclusivity and professional growth need to take center stage.

CUs must adjust their member service approach and retail banking distribution models to meet shifting trends.

CU that spun off its cannabis CUSO has another big loss, but a smaller one than the previous three quarters.