Credit Union Management

Basketball players pay off member loan balances worth more than $80,000.

"There is one crucial skill that I have found is necessary in the credit union space, and that is emotional intelligence."

Special dividends include a first-time fee waiver for its nearly 700 member credit unions.

Two of its business units, CUSO and Sorrento, now work with about 200 banks and credit unions.

North Carolina corporate credit union distributes money among its nearly 600 credit union members.

"I am just like everyone else. I don't have a set of magic skills or experience that makes me special."