Credit Union Management

Credit union hirings, promotions.

I advise clients to focus on putting the customer or member in control. To do so in a service economy, leaders must focus on both employees facing the customer as well as the customers themselves. A Harvard Business Review article, Putting the Service-Profit Chain to Work, written nearly 20 years...

If youre a recent member of Cascade Federal Credit Union in Seattle and the credit union merges, youll have a little more money in your account, thanks to a no merger guarantee.

In my experience, women sabotage their future financial security because theyre more concerned with running out of money in the short term than running out of money later in life. Day-to-day financial matters come first, such as paying for their childrens school expenses and activities, as opposed to saving for...

As the cleanup continues in Oklahoma, the latest insurance claims filed following the tornado outbreak at the end of May offers another glimpse of just how destructive the storms were.

Since January 2008, there has been a credit union merger every 1.5 days and beginning in 2013, this rate has increased to one every 1.3 days.

An inquisitive nature and pursuit of answers to the simple question why? has helped lead Heather Lally, vice president of operations at Alliant Credit Union, to her dream job.

League says 800 attendees show up for milestone meeting.