Credit Union Management

As several more mayors moved to shut down Occupy encampments, demonstrators continue to be steadfast in promoting credit unions as the only alternative to banks.

Newly deployed management software will help the $167 million Arsenal Credit Union in Arnold, Mo., lower the call abandon rate and improve member service in its contact center, the credit union said.

Ten more credit unions have committed to deploying mobile remote deposit capture service from the Vertifi Software LLC subsidiary of EasCorp, the Burlington, Mass., corporate said.

On pace to double its asset base twice in the next decade and add 500 jobs by 2020, United Federal Credit Union announced plans to expand its headquarters to accommodate its growing workforce.

While credit insurance and debt protection have been long-time staples for credit unions as part of their loan add-on product suites, some experts noticed that they are becoming more of a priority as the industry continues to seek new noninterest income streams.

Fresh out of college a few years ago, Tyler Leonhardt accepted a position at Bank of America.