Commentary

We strive to provide all our members with the best possible value proposition. In order to better communicate this value proposition, we had to get creative about how younger members wanted to interact with us. Gen Y members are especially technology driven.

his past month, I attended a Deloitte conference hosted by its Center for Corporate Governance, including 1,000 directors across 30 locations, live from New York City. One of the most important topics and issues discussed is the board’s approach to succession planning.

The trends and demographics surrounding online account opening as a delivery channel pose a real dilemma for smaller credit unions.

“In order to win, we need to be perfect. For a malicious party to win, he needs only to exploit one mistake.”

Onling banking vendor Q2ebanking consultant says credit unions can meet new rules.

Onling banking vendor Q2ebanking consultant says credit unions can meet new rules.