illustration of man looking out to 2024 Credit/AdobeStock

What advancements have defined credit union technology so far this decade, and what will credit unions’ fintech priorities be as they head into 2024? CU Times recently asked fintech experts to reflect on advancements in credit union technology over the past few years and share what they believe may be coming next.

This is the third installment in a series of articles featuring predictions from 12 leaders. For part three, we leveraged insights from Strategic Resource Management (SRM) Chief Strategy Officer Mark Sievewright, Equifax Workforce Solutions Sales Director for Credit Unions – Verification Services Alison Heller, Jack Henry President of Credit Union Solutions Shanon McLachlan and White Clay Director of Community Solutions Scott Earwood. Read part one here and part two here.


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Natasha Chilingerian

Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.

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