Investing in a core isn't only about the technology, it's also about finding a strategic provider. Each credit union has its own set of unique needs and preferences, which is why it's important to have the technology and a dedicated team of experts to support them now and in the future. Both should be open and flexible, helping the credit union create, customize or integrate solutions to better serve its membership, ultimately removing the barriers to financial health.

An open technology foundation helps credit unions deliver on their people-helping-people philosophy. This foundation should include a core platform that provides open application programming interfaces (APIs) and member-centric capabilities to help the credit union become more efficient, so it can focus on serving the needs of its communities. Members should have an intuitive experience across all channels due to the credit union's comprehensive, dynamic and scalable core platform.