digital payment Source: Shutterstock.

The $230 million Expedition Credit Union in Mendota Heights, Minn., had a problem: It needed to update its digital banking platform, but knew this update would create friction for its 17,000 members.

Knowing the credit union would need additional member support during the digital transition, Expedition officials brought in the digital business solution organization Glia to connect the credit union’s phone and digital interactions into a single platform.

Michael Ogden

Editor-in-Chief for CU Times.

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