Joining an organization as chief technology officer with plans to implement a new vision for digital transformation – amid a global pandemic that has made access to digital tools more critical than ever – would challenge even the most seasoned technology executives. Suresh Renganathan stood up to that challenge last year when he became chief technology officer for Teachers Federal Credit Union just before the pandemic began. In this Q&A, he shares his approach to digitally revolutionizing the Hauppauge, N.Y.-based Teachers ($8.7 billion in assets, about 365,000 members), the credit union's partnership with the global IT services and consulting company Infosys, his advice for other credit union chief technology officers and more.
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