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One thing credit unions and credit union organizations have in common is that their employees’ routines were upended in March 2020 when COVID-19 was declared a pandemic. Where they differ greatly from one another is in what those routines look like now, with some teams already back to their pre-pandemic work lives – or pushing to get there soon – and others, inspired by the unexpected benefits of operating at a distance from one another, having no intention of returning to offices at full capacity.

Regardless of where individual organizations stand on the work-from-home debate, employee engagement and development remains a priority industrywide, and all credit unions faced the challenge of evolving their programs to keep employees engaged and focused on career growth despite ongoing disruption.

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Natasha Chilingerian

Natasha has served as an editor for CU Times since March 2015. She also served as a communications specialist for Xceed Financial Credit Union (now Kinecta FCU) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer for more than 16 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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