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Employee Growth: An Unplanned Pandemic Side-Effect

Formal development programs are important, but the most significant CU employee growth occurs through unstructured experiences.

image of colorful blocks with people icons over wooden table ,human resources and management concept Source: Adobe Stock

One thing credit unions and credit union organizations have in common is that their employees’ routines were upended in March 2020 when COVID-19 was declared a pandemic. Where they differ greatly from one another is in what those routines look like now, with some teams already back to their pre-pandemic work lives – or pushing to get there soon – and others, inspired by the unexpected benefits of operating at a distance from one another, having no intention of returning to offices at full capacity.

Regardless of where individual organizations stand on the work-from-home debate, employee engagement and development remains a priority industrywide, and all credit unions faced the challenge of evolving their programs to keep employees engaged and focused on career growth despite ongoing disruption.

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Natasha Chilingerian

Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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