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A Massachusetts Credit Union Creates a New 'PlanIt' for Members

Workers CU introduces a branch concept, PlanIt, leveraging new technology including a hologram and robot.

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digital planet covering finances Source: Adobe Stock.

The $1.9 billion Workers Credit Union in Littleton, Mass., has created a new PlanIt.

PlanIt is Workers’ concept of a branch where members are greeted by Olivia, an interactive hologram; Pepper, a friendly humanoid robot; touch-enabled video screens and an interactive teller ATM.

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Peter Strozniak

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