Screenshot from Discovery2020’s Industry Leader Panel Discussion. Screenshot from Discovery2020’s Industry Leader Panel Discussion.

In March 2020, many credit union event organizers began a frenzied rush to move their in-person conferences online, but not Eric Mayer. He’s in charge of coordinating CUNA Mutual Group’s Discovery, a conference that the Madison, Wis.-based organization took virtual 12 years ago to expand its reach. Discovery2021 will be held on Aug. 12 and feature session topics driven by feedback from past attendees, including the economy; financial health; diversity, equity and inclusion; and innovation. Mayer recently shared his lessons learned through hosting the annual virtual event before and during the pandemic, as well as thoughts on what credit union events might look like in the near future, with CU Times.

CU Times: How did Discovery evolve as a virtual event in pre-COVID times?

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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