New Virus-Era Survey Shows CU Members Weighing Fewer Branch Visits

According to survey results, credit unions have maintained member relationships and increased member loyalty,

By Mike Scarcella | August 07, 2020 at 11:09 AM

The practical effects of the coronavirus pandemic could be felt for months or years from now, as consumers embrace efforts to minimize physical contact and businesses ramp up their efforts to provide touchless and digital solutions.

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Mike Scarcella is a senior editor in Washington on ALM Media's regulatory desk. Contact him at [email protected]. On Twitter: @MikeScarcella. Mike works on a slate of newsletters: Supreme Court Brief | Higher Law | Compliance Hot Spots | Labor of Law.

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New Virus-Era Survey Shows CU Members Weighing Fewer Branch Visits

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