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When the coronavirus pandemic hit and the government rushed to pass out money to fend off a looming economic crisis, those with the knowledge and connections to get someone on the phone who could get the funds did so. Big corporations quickly swooped in, pocketing millions while small business owners and entrepreneurs were still rummaging around looking for their financial institution’s phone number.

As the initial shock of the pandemic-imposed shutdown passed, a lot of consumers who may have never given much thought to those branches labeled as “credit unions” suddenly took another look.

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