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Bringing Digital-First Transformations & Conversation AI to Credit Unions

Experts say credit unions must embrace new approaches that can help their organizations transform faster and be more competitive.

digital banking elements on a smartphone Source: Shutterstock.

A pair of financial technology partnerships are aiming to bring credit unions an end-to-end digital-first transformation solution and conversational artificial intelligence in the retail banking app.

Backbase, an omnichannel digital banking platform provider with American headquarters in Atlanta, and the Jacksonville, Fla.-based Finxact, a core-as-a-service platform, entered into a strategic partnership to help credit unions in their digital transformation journeys. The alliance combines Backbase’s portfolio of turnkey online and mobile banking applications with Finxact’s cloud native core banking platform. The combined front-to-back SaaS solution allows clients to launch a greenfield banking solution in under three months.

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Roy Urrico

Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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