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2020, Time for Fintech to Serve Modern Members: Jack Henry

"Credit unions positioning their digital, payments and innovation strategies with a member-first approach will find themselves future ready."

Fintech innovations coming in 2020 for credit unions. Fintech innovations coming in 2020 for credit unions. (Source: Shutterstock)

Members turn to their credit unions for critical moments of need now more than ever, looking for help from tools needed to make smart monetary decisions and increase their financial confidence.

In its annual predictions concerning the role of credit unions in 2020, the Monett, Mo.-based provider of financial technology and payment processing services Jack Henry & Associates suggested it will be a time for technologies that serve the modern member to take a strong leap forward. “Partnerships between credit unions and their vendors are strengthening, enabling the industry to reach new heights in member service and capabilities,” Shanon McLachlan, president of Symitar, said.

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Roy Urrico

Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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