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The years-long wave of lawsuits over credit union website accessibility may have flattened out in 2019, but some credit unions may have work to do in 2020 if they want to avoid the undertow of what is still a strong current of risk, two industry attorneys warned.

The wave started in 2017 when plaintiffs across the country began filing dozens of lawsuits against credit unions. Those suits essentially contended that the credit unions’ websites didn’t comply with the Americans with Disabilities Act because they allegedly lacked certain pieces of code or features for visually-impaired users. Most cases settled, but courts also dismissed several suits after a relative handful of credit unions chose to fight the allegations.

Tina Orem

Credit Union Times

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