The years-long wave of lawsuits over credit union website accessibility may have flattened out in 2019, but some credit unions may have work to do in 2020 if they want to avoid the undertow of what is still a strong current of risk, two industry attorneys warned.

The wave started in 2017 when plaintiffs across the country began filing dozens of lawsuits against credit unions. Those suits essentially contended that the credit unions’ websites didn’t comply with the Americans with Disabilities Act because they allegedly lacked certain pieces of code or features for visually-impaired users. Most cases settled, but courts also dismissed several suits after a relative handful of credit unions chose to fight the allegations.

Relatively speaking, things have been quieter since those decisions began rolling in during 2018 and 2019.

Complete your profile to continue reading and get FREE access to, part of your ALM digital membership.

Your access to unlimited content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Critical information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
  • Exclusive discounts on ALM and CU Times events.
  • Access to other award-winning ALM websites including and

Already have an account?

Tina Orem


Credit Union Times

Join Credit Union Times

Don’t miss crucial strategic and tactical information necessary to run your institution and better serve your members. Join Credit Union Times now!

  • Free unlimited access to Credit Union Times' trusted and independent team of experts for extensive industry news, conference coverage, people features, statistical analysis, and regulation and technology updates.
  • Exclusive discounts on ALM and Credit Union Times events.
  • Access to other award-winning ALM websites including and

Already have an account? Sign In Now
Join Credit Union Times

Copyright © 2023 ALM Global, LLC. All Rights Reserved.