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Fintech partnership

As consumers spend more time and money online, they also expect to conduct their financial transactions and manage their accounts electronically. Credit unions are looking to use more digital channels to meet member expectations and employ a variety of technological innovations to help offer more products, improve efficiency and lower operating costs. Partnerships with financial technology or “fintech” providers may present a wealth of opportunities for credit unions.

However, credit unions must consider the potential risks of doing business with fintech providers and manage those risks appropriately. The due diligence and oversight a credit union conducts and maintains in connection with any third-party relationship applies to evaluating a potential fintech partnership.

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