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Technology has dramatically changed – and some would argue ruined – the way we communicate with others in both our personal and professional lives. With vocal intonation and body language stripped away, conversations that happen via text message, email and a multitude of other digital apps and platforms can easily lead to confusion and mixed messages among their participants.

Digital communications have even lowered our expectations for the politeness and respect we show one another. For example, if someone asked you a question in person, you wouldn’t silently stare at them for two days before giving a vague response, right? But in the digital world, that type of behavior suddenly becomes acceptable. It’s funny how the barrier of a screen enables our brains to think it’s OK to treat the human on the other end a little less like a human.

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Natasha Chilingerian

Natasha has served as an editor for CU Times since March 2015. She also served as a communications specialist for Xceed Financial Credit Union (now Kinecta FCU) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer for more than 16 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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