The top 10 most-clicked general email subject lines globally: (Capitalization and spelling are as they were in the phishing test subject line. Email subject lines are a combination of both simulated phishing templates created by KnowBe4 for clients, and custom tests designed by KnowBe4 customers.)

Password Check Required Immediately
A Delivery Attempt was made
De-activation of [email] in Process
New food trucks coming to [company_name]
Updated Employee Benefits
Revised Vacation & Sick Time Policy
You Have A New Voicemail
New Organizational Changes
Change of Password Required Immediately
Staff Review 2018

When investigating 'in-the-wild' email subject lines, KnowBe4 found the most common throughout the third quarter 2019 included:

Skype: New Unread Voicemail Message
Transaction Refund
[NAME] shared a document with you
Microsoft Teams: Please authenticate your account
Bonus payments for selected employees
Cisco Webex: Your account is blocked
Amazon: Billing Address Mismatch
USPS: High Priority Package: Track it now!
Verizon: Security Update
Adobe Cloud: Shared a file with you on Adobe Cloud

KnowBe4, used by more than 28,000 organizations around the globe including financial institutions, also announced it has achieved FedRAMP Authorization. FedRAMP is a government-wide program providing a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. KnowBe4 currently has 2,745 U.S. federal, state and local government agencies as customers who utilize the KnowBe4 security awareness training and simulated phishing platform.

Instant Insights /

The Right Phish Bait Still Catches Too Many Potential Victims

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