Credit unions need every edge to compete in today's world of rapidly-changing technology, regulation and economic dislocation. Your strategic plan, an essential tool to address this level of change, can also give you an advantage in ways you may not have realized.  Your strategic planning process is a major opportunity to enhance your organizational culture, which brings a wealth of ancillary benefits. A culture of engagement forms a basis for organizational success, as an engaged workforce produces increased member satisfaction and higher financial returns. A planning process that relies on candor and inclusion generates engagement.