In this episode of the Expert Perspectives podcast, we highlight the recent conversation between with Marc DeCastro, research director for consumer banking at IDC, and CUTimes’ executive editor Michael Ogden, that looked at this topic. DocuSign sponsored the original December 6 discussion: “Amazon Banking–Is Your CU Ready?,” and it can be found on- demand at https://www.cutimes.com/2018/11/12/amazon-banking-is-your-cu-ready/. Nisha Pattan, director of industry marketing for DocuSign, also joined in the webcast extended version.
About Marc DeCastro: Mr. DeCastro’s core research coverage includes the complete omni-experience journey for the retail customer, including branch transformation, digital product strategies, and onboarding. Based on his background covering the consumer banking space, Mr. DeCastro’s research also includes a particular emphasis on how consumer trends and habits are forming the next generation products and services that utilize current and emerging technology.
About Nisha Pattan: Nisha is a Director of industry marketing at DocuSign. She has worked with a multitude of technology and SaaS companies over her career and deeply understands how technology can be leveraged to improve business processes. Having authored multiple blogs and publications, she is intimately familiar with industry trends and challenges faced by Financial services companies.