Employee survey results are out for the CFPB and NCUA (Image: Shutterstock).

Employee satisfaction at the CFPB has plunged and dropped a bit at the NCUA, the Partnership for Public Service said, in its annual report on the Best Places to Work in the federal government.

The partnership annually ranks federal agencies in its Best Places to Work study, based on questions posed to hundreds of thousands of federal employees.

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The CFPB's score fell 15.2 points to 54.9 out of 100 in 2018, from 76.9 out of a hundred to 57.1 The score places the CFPB as the second-to-last score among mid-size federal agencies.

An analysis of the CFPB results showed a huge drop in employees' views of top agency management.

At the NCUA, the score dropped from 69.0 to 67.2, placing it at 13th among 27 mid-size agencies.

Overall, the government-wide score fell 0.6 points to 62.2; this year's survey does not include the Department of Veterans Affairs, which did not participate in the study.

"The 2018 data show an urgent need for federal agencies to step up efforts to improve the employee work experience – from training and developing leaders to ensuring employees have a positive work environment and the resources they need to do their jobs," the non-partisan partnership said.

"The 2018 Best Places to Work rankings represent the tale of two governments, one with agencies that have committed leaders fostering high and improving levels of employee engagement, and the other where a lack of leadership has led to static or declining employee engagement," the partnership said.

The partnership took a closer look at the CFPB since its ranking fell from seventh among midsize agencies in 2017 to 26th this year.

The CFPB has been a tumultuous place to work in the past couple of years. Many career employees were hired under Obama-appointed Director Richard Cordray. However, when Cordray resigned President Trump selected Office of Management and Budget Director Mick Mulvaney as acting director. The Senate recently confirmed Kathy Kraninger as permanent agency director.

The pro-business bent of Mulvaney and Kraninger likely puts many career employees at odds with the agency's leadership.

Indeed, the partnership said the biggest drop at the CFPB came on the issue of effective leadership, which fell 15.2 points to 54.9.

Employee views of senior leaders at the CFPB dropped even more–35.6 points, to a score of 33.8.

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