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The continuing IT challenges for credit unions.

Lingering legacy technology, and fintech development speeding past their ability to stay up-to-date are some challenges facing credit unions in this era of fintech disruption, better member experience and digitization.

Dealing with these IT challenges was a focus of the second part of a recent CU Times discussion with Ted Bilke, president of the Monett, Mo.-based Jack Henry & Associate’s Symitar division; Robb Gaynor, chief product officer for the Austin, Texas-based Malauzai, a Finastra Company; Mickey Goldwasser, vice president of marketing for the Glastonbury, Conn.-based Payrailz; John Levy, EVP of the Rahway, N.J.-based IMM; Keith Malbrue, chief information officer for the $1.4 billion, Dallas, Texas-based Credit Union of Texas; and Joe Salesky, CEO of the San Francisco, Calif.-based CRMNEXT.

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Roy Urrico

Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).

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