Rancho Cucamonga, Calif. CO-OP Financial Services’ announcedsecurity and other upgrades to Springboard its proprietary creditcard servicing application, which enables credit union staff access to member real-time carddata.

First introduced in 2007, the newest version of Springboard, the14th Edition, offers the addition of a security token, whichaccording to CO-OP, ensures a higher level of protection for creditunions and their members. An invalid address indicator also helpsfrontline and operations staff more quickly identify calls fromfraudsters. And, a new Executive Fraud Report, available to selectSpringboard users, provides a monthly snapshot of key fraud metricsspecific to the credit union.

Other features streamline access to data intelligence for bothcredit union staff and members and provides access to multipleaccounts from one screen, creating a unified experience for users.In addition, a new CO-OP Shared Branch Management Report, availableto select Springboard users, provides insights to help creditunions make more informed decisions. It will communicate howmembers are using shared branching services, reporting on thingslike top branch locations, top transactions initiated and averagedollar amounts.