Mobile banking, along with its digital partner online banking,now represents the budding face of banking. Yet, not all mobilefeatures and innovations are catching on at all financialinstitutions.
“Credit union members increasingly prefer mobile banking astheir primary digital banking channel,” Tucker Stovall, director ofdigital solutions for Symitar, a division of the Monett, Mo.-basedJack Henry & Associates, said. “We are witnessing a shift awayfrom simple mobile acceptance and adoption to a true mobile-firstpreference.”
This is not to say internet banking is dying, but it doesindicate a paradigm shift, where mobile banking is the channel ofchoice and internet banking is being leveraged as a complementarychannel, Stovall observed.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
