The expansion into the Blue Ridge Mountains area taps into more than 250,000 potential new members.
Member claims Del-One FCU’s overdraft program allegedly violates federal law and the state’s fraud law.
Credit union sought to recover legal and investigative expenses in connection to former board chair’s crimes.
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With only 27% of customers saying that the financial services industry provides great customer service, credit unions have an opportunity to improve customer experiences by modernizing their service models.
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