Have you ever wanted to be a super hero? Those of us in mortgage lending may feel far from that namesake sitting behind the desk spread with flat screens and a phone plastered to our ears. It seems like we're more like Clark Kent or Bruce Wayne than Superman or Batman. Or are we?
You may have read the stats most recently about mortgage application defects reaching their highest level since 2015. The truth is mortgage fraud crime is widespread across the U.S. and continues to climb. A 2016 report shows the increase is relatively minor from 2015 to 2016 at 0.7%, according to the CoreLogic 2016 Mortgage Fraud Report. However small this increase may appear, the reality is that it's building upon a multi-billion dollar criminal activity already causing havoc on our country and it's scary to think it's continuing to grow.
Here's what the CoreLogic 2016 Mortgage Fraud Report reveals as fraud on the rise across the country and the states that are taking the hardest hits:

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Are you in one of these states? When you see these numbers it may make you feel rather frustrated and violated that someone is out there, in your proud state, taking advantage of systems, people and circumstances.
It's not all lost though. We may be Clark Kent sitting behind the desk, but we do have the ability to stop the crime before us – it's our duty. Cape up my friends and take these steps to fighting the mortgage fraud before you.
1. Build a team of super heroes. First thing first, you've got to have a team you trust. Whether you have a full team of heroes in your branch or if you outsource the function, they've got to be people you can trust and rely on to protect your credit union.
If you are selling direct, you have extra risk on your plate. You don't want to purchase loans back if you don't have to, so make sure your team is in place and fully aware of what needs to happen.
2. Suit up. Every super hero needs a slew of specialty gear that will protect them. With fighting mortgage fraud, it's training. You want your team to know what the red flags are and you want them to be able to use that knowledge to detect and prevent anything fraudulent from going to closing. There are a slew of fraudulent schemes out there too. Teach them to your team and help keep them front of mind. You might do that by including some quizzes during a staff meeting or host a fun game like Mortgage Fraud Jeopardy so they can learn what the schemes are and how to detect them. Once a year digital training isn't going to cut it. Knowledge is power and it will arm your team to fight off fraud.
3. Find a technology sidekick. Thankfully, we live in a time where technology can also be our trusty sidekick in detecting crime. CU Members Mortgage uses special fraud protection technology as one of our many steps to ensure our loans are legit. CoreLogic offers LoanSafe Fraud Manager. If you aren't using it or something like it, you are taking a big risk. Check out your options and get them in place.
4. Know your bat signal. In this case, know the red flags. Fannie Mae, Freddie Mac and many of the MI companies have some awesome resources with red flags to look for on all sorts of mortgage fraud out there, videos on protecting yourself, and case studies that would be very helpful for anyone learning what they are and how to prevent them.
5. Bust the bad guys. This is two-fold. Not only do you want to make sure it's reported properly, but you need to make sure you have a culture encouraging employees to speak up when they need to. It's not going to do any good to educate them if they don't feel comfortable waiving the red flag.
Now, when you do find the fraud, report it to the proper authorities and have steps in place to handle the report. Freddie Mac asks that you report that to an email address, [email protected], or submit the information via fax at 571-382-4883. They even have a report fraud hotline 1-800-4-FRAUD-8. Fannie Mae also has an online form to report fraud, or you can call them at 1-800-2Fannie. Or, you can contact the government's Financial Fraud Enforcement Task Force who will connect you with the FBI directly. These are serious crimes and they need to be reported.
We work in the most amazing industry where we get to make dreams come true with homeownership and now we get to be super heroes too. What an awesome purpose we have!
Alison Barksdale is assistant vice president of marketing for CU Members Mortgage. She can be reached at 800-607-3474 Ext. 3290 or [email protected].
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