Rahway, N.J. based IMM announced integration with Symitar’sSymApp to allow the completion of “lights-out” lending, allowingcredit unions to perform real-time loan originations and accountopenings online anytime.

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E-signature and e-transaction management solution firm IMM – aspart of its that its new referral and marketing agreement withSymitar, a division of Monett, Mo.-based financial technologysolutions provider Jack Henry & Associates Inc.— will integrateIMM eSign with Symitar’s SymApp to providecredit unions with real-time, online loan origination and accountopening capabilities.

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“Lights-out” is IMM’s term for the ability for members to signdocuments associated with an account opening or loan originationtransaction without having to cease the online process because itis outside the credit union’s normal business hours, or go to abranch to sign documents in-person.

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According to the companies, with IMM’s enhanced e-signatureservices integrated with Symitar’s SymApp solution, credit unionscan complete end-to-end online transactions without requiring anyemployee engagement. Members can apply for loans or new accountsonline, provide required underwriting materials, and if approved,review and electronically sign required documents.

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“We are proud to work with the Symitar team to offer such avaluable interface between their SymApp platform and IMM’s eSignsolution for credit unions,” John Levy, executive vice president ofIMM, said. “Enabling credit unions to complete loan and new accounttransactions entirely online is a significant competitiveadvantage. We are really excited to offer the only solution thatenables ‘lights-out’ lending, allowing members to complete loanapplications, receive a decision and then eSign the loan paperworkonline, all without ever stepping foot into a branch.”

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IMM’s signature eSign solution integrates with virtually anybusiness application currently in use by a credit union includingcore, lending, account opening, and ECM/Imaging systems.

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In other Symitar related news: San Jose, Calif.-based mobilecard service provider Ondot Systems, announced it joined theSymitar Vendor Integration Program. This enables Ondot’s cardcontrol platform to integrate with Symitar’s Episys core system.The Vendor Integration Program helps Symitar’s customers deploythird-party products.

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Ondot integrates with Episys via SymXchange a services-basedprogramming interface that enables third-party vendors and creditunions to access the platform’s core data and business rules.

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Ondot’s solution automates nine of the most common card relatedcustomer service tasks in a mobile setting. Members using theplatform can manage card on/off, card replacement, real-timetransaction alerts, spending limits, establishing location usageparameters and other actions that traditionally required contactingcustomer service.

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The $2.9 billion San Antonio-based Credit Human, formerlySan Antonio Federal Credit Union, has been using Ondot sincelate 2016, and the credit union has found that the card controlapplication reduces the number of service calls made by members andincreases mobile engagement with members.

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“Ondot’s software’s biggest impact has been in driving a bettermember experience in our mobile channels,” Adele Glenn, emergingchannels innovation architect for Credit Human, said.

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“Financial institutions that put the power of mobile-based cardcontrols into consumers’ hands see daily mobile app and card usageincrease as users establish their own usage preferences,” DavidGolden, senior director product and professional services at Ondot,said. “By providing the tools needed to make the experienceseamless from the Episys core processing system through the enduser, credit unions benefit from increased card use, reducedservice expenses and greater digital engagement.”

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