At CUNA’s America’s Credit Union Conference last month in Las Vegas, some attendees had the chance to feel like school kids again by hopping on a bus and going on a field trip. There were four excursions (which CUNA called “community safaris”) to choose from at the conference, and without hesitation, I picked the tour of Zappos’ zany headquarters in downtown Las Vegas – home of a corporate culture that is the envy of many HR departments.

There are good reasons to be envious of life at Zappos. First, the benefits are killer. Aside from a generous offering of medical, dental, vision and financial benefits, the perks include an employee library, life coaching services and luxurious onsite facilities like fitness centers, cafes and nap rooms. Second, to encourage employees to think creatively and vocalize their unique ideas, all employees are considered to be on a level playing field and traditional managers don’t exist (the kooky, colorful décor encourages creativity as well). Plus, working there means a built-in social life – the activities calendar is always full and employees can even be promoted based on the effort they put into making friends from other departments.

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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