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There’s a commonly used quote that says it’s better to be kind than it is to be right. In the workplace, where mistakes often cost money, the application of this can be tricky. Effective workplace communication and successful conflict resolution can determine whether you fail or succeed in your job.

Of course, I’m human and not immune to ego over kindness. In my mid-20s, when my brain was still forming, it was more important for me to be right than it was for me to be kind. The world had not yet smashed my ego into 1,000 pieces for my own good – only to rebuild it to form a better and more humble version of myself.

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Tahira Hayes


Credit Union Times

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