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Credit unions and other financial institutions had better get ready to embrace multitasking if they intend to be ATM operators much longer, according to a new report from ATM Marketplace and Italian software provider Auriga.

The report, which surveyed more than 300 ATM industry members and more than 1,000 ATM end-users in the United States and the United Kingdom, found consumers still like to hit the ATM – 63% of respondents used one at least monthly – but they want ATMs to do a lot more for them.

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Tina Orem


Credit Union Times

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