Americans may have more tolerance for card fraud than citizens of some other countries, and about a third feel credit unions and community banks are best at protecting card and account information, according to a new study by e-payments firm ACI Worldwide and research firm Aite Group.
The survey of 6,035 consumers in 20 countries asked about attitudes toward fraud and data protection, as well as how people want financial institutions to communicate with them about suspected fraud.
Among other things, it found that 34% of Americans feel credit unions and community banks are better than large financial institutions, retailers or the government at protecting card and account information (39% said the same of large/multinational financial institutions).
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