Biometrics is becoming more mainstream at credit unions. The technology, while not exactly new, is driven by the need to authenticate members and staff accurately and effortlessly.
"I would argue the next big thing is what we all talked about earlier this year and last year. Everyone knows about biometrics, we talked about how great it is, how excited consumers were, but we have not all talked about the value that it actually brings for those credit unions," Dan Weis, mobile product leader for Duluth, Ga.-based NCR, said.
"What we are really seeing is how biometrics is allowing the credit union itself to be more productive and more attentive to the member's needs," Ryon Packer, SVP, Enterprise Product Strategy at Brookfield-based Fiserv, explained.
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