Twelve months ago, the EMV card liability shift dramatically changed the payments world. Credit unions had to decide whether and when to issue new cards, vendors had to build and test new hardware and software, and retailers had to upgrade their checkouts — or face potentially expensive consequences. Not all of it has gone smoothly.
A year later, some industry pros who have endured that change take a look at where things ended up — and where things go from here. Here are four of their big takeaways, as well as their predictions for the next chapter of the EMV story.
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