The $2.5 billion, Westbury, N.Y.-based Nassau Educators Federal Credit Union is getting ready to open a 2,000-square-foot digital location with interactive video teller machines, which is a prototype for future branches.
NEFCU's virtually paperless 13th branch, located in Bay Shore on Long Island, is set for its official Sept. 29 inauguration. The digital location, which did have a pilot run during the summer, will have no tellers onsite and is about half the size of its older branches.
The virtual branch features two interactive teller machines, a standalone ATM, a digital solutions center and digital rate board. Members can use touch-screen monitors to download product brochures, and access information about the credit union's products and services. At night, all the machines transform into traditional ATMs.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
