Security and convenience can work together. Even thoughfinancial institutions use different authentication technologies toprotect channels and produce faster, smoother transactions, theyfrequently result in an inconsistent customer experience.
Mary Ann Miller, senior director, fraud, executive advisor andindustry relations at New York-based financial crime and compliancesolutions provider NICE Actimize, provided some recommendations forkeeping transactions safe and easy to use.
1. Increase speed of settlement andauthentication.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
