The $1.6 billion Elevations Credit Union, the first cooperative to win the prestigious Malcolm Baldrige National Quality Award, announced the release of a new eBook that features stories, tips and advice on how businesses can improve their performance.
The eBook was developed with three other Colorado organizations that also received the Baldrige award: CH2M, Monfort College of Business at the University of Northern Colorado and Poudre Valley Health System.
The eBook summarizes each organization's achievement in the topics of leadership, strategy, workforce engagements, customer satisfaction and operations.
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