The $1.6 billion, Richland, Wash.-based Gesa Credit Union isreading palms – not to tell the future, but to improve it byreducing identity fraud, shrinking transaction times and improvingoverall branch service.
To accomplish this feat, the credit union employed theBrookfield, Wis.-based core processor Fiserv's Verifast: PalmAuthentication. The solution integrates Fujitsu PalmSecure biometric technology with the Fiserv's DNA account processingplatform. The Verifast solution validates members' IDs when theyhold their hand over an infrared sensing device that detects aperson's unique palm vein pattern.
“Overall we think this is an excellent solution for our creditunion to move forward into the future of how we transform anddeliver service to our members,” Gesa Director of Products KarlGuynn said.
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Roy Urrico
Roy W. Urrico specializes in articles about financial technology and services for Credit Union Times, as well as ghostwriting, copywriting, and case studies. Also: writer/editor of a semi-annual newsletter for Association for Financial Technology since 1997 and history projects funded by the U.S Interior Department, National Park Service and Warren County (N.Y.).
