The Ontario, Calif.-based lending CUSO CU Direct has teamed upwith PSCU to allow the St. Petersburg, Fla.-based CUSO to integrateCU Direct's Lending 360 Loan Origination System within its TotalMember Care Contact Centers, the two parties announcedWednesday.
|Lending 360 will be used in conjunction with PSCU's customizedcontact center support and can also be integrated with a creditunion's in-house platform. It supports integration with multiplethird parties, including indirect lending and home bankingplatforms, and uses credit unions' existing rules, rates andlending criteria, supporting loan application processing activityacross all consumer lending channels, the companies said.
|PSCU said the deal will enable it to enhance the scope of itssuite of products and services, while providing its owner creditunions and their members with leading edge technology in aneasy-to-use lending platform designed to fully support consumerloan and account opening applications.
|“We're excited to join with PSCU and help them deliver the bestexperience for their credit unions and members,” CU DirectPresident/CEO Tony Boutelle said. “This is a natural partnershipbetween two credit union-owned organizations that share acommon core set of values and a passion for servingthe credit union community.”
|Boutelle first announced the partnership at the CU Direct DRiVE 16 conferenceTuesday.
|“Long-term relationships between members and their credit unionsoften begin with a loan,” PSCU President/CEO Chuck Fagan said. “Ourpartnership with CU Direct gives PSCU's owners an excellentopportunity to better serve members and grow with a world-classlending platform that streamlines the application process anddelivers a great member experience.”
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Natasha Chilingerian
Natasha Chilingerian has been immersed in the credit union industry for over a decade. She first joined CU Times in 2011 as a freelance writer, and following a two-year hiatus from 2013-2015, during which time she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union), she re-joined the CU Times team full-time as managing editor. She was promoted to executive editor in 2019. In the earlier days of her career, Chilingerian focused on news and lifestyle journalism, serving as a writer and editor for numerous regional publications in Oregon, Louisiana, South Carolina and the San Francisco Bay Area. In addition, she holds experience in marketing copywriting for companies in the finance and technology space. At CU Times, she covers People and Community news, cybersecurity, fintech partnerships, marketing, workplace culture, leadership, DEI, branch strategies, digital banking and more. She currently works remotely and splits her time between Southern California and Portland, Ore.
