outstanding service to the underserved mendo lake credit unionHad it not been for Mendo Lake Credit Union’s willingness to give a member a discounted rate on an older RV loan, she may not have had a place to live after losing her home in the Valley Fire during California’s 2015 wildfire season. She now plans to live in the RV until her home is rebuilt.

When another member with poor credit tragically lost her daughter in a fire, MLCU staff got creative in getting her the money she needed to cover final expenses for her child. Since then, the member has taken out a number of loans at the credit union and significantly improved her credit.

Two other members, an older couple who lost many of their assets in the stock market crash of 2008, managed to stay in their home until the husband’s death after MLCU made a workout loan arrangement on their mortgage. The widow has since sold the house.

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Natasha Chilingerian

Natasha Chilingerian has worked in the credit union space for over a decade. She joined CU Times as managing editor in 2015 and was promoted to executive editor in 2019. Before that, she served as a communications specialist for Xceed Financial Credit Union (now Kinecta Federal Credit Union) in Los Angeles from 2013-2015, and as a CU Times freelancer from 2011-2013. She has been a professional writer and editor for more than 17 years, specializing in news and lifestyle journalism as well as marketing copywriting for companies in the finance and technology space.

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