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For decades, it was practically chiseled in stone. Smaller credit unions gravitated toward a service bureau (a.k.a. outsourced) data processing model, while larger credit unions favored in-house processing. In-house processing carries higher up-front costs and is more labor-intensive over time, so it makes sense that institutions that can pay more would be willing to pay more. In exchange for that extra effort and expense, these larger credit unions were able to exercise a level of control over their data processing environments that simply wasn’t available from a service bureau.

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