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What’s the secret to fostering an environment that supports personal and professional growth? According to Maria Rolston, it’s genuine curiosity.

“I ask lots of questions and I try to make meaningful connections,” the assistant vice president of learning/development at Franklin Mint Federal Credit Union in Broomall, Pa. said. “Employees engage with organizations for a variety of reasons, and it’s important to listen to the reasons why. What keeps them excited for a new day? What keeps them coming back? What is it that makes them feel they belong? In my opinion, the true development doesn’t happen until you see the class list.”

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